Our courses last 5 to 7 days. We can also plan special sessions, of longer or shorter duration, according to your learning needs.  

Intercultural Competences training course by IDEC in Greece

Intercultural Competences

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Understanding culture, multiculturalism and nationalism in the framework of education and training.

ECVET points: 3.5

Target groups

Staff at all types of education and training organizations, NGOs and organizations organizing education programmes:

  • Directors / headmasters
  • Teachers / trainers
  • Pedagogical and school counselors

Learning Outcomes

Upon completion of the training course, the participant is expected to:

  • Gain a basic knowledge of the legal concepts and the main regulatory issues related to migration,
  • Acquire basic skills to interact with people of different minorities
  • Acquire knowledge of problem solving techniques
  • Acquire a proficient level in conflict management,
  • Acquire a proficient level in intercultural trainer competences.


  • Presentations
  • Examples and case studies
  • Workshops and exercises facilitated by the trainer

Thematic units

  • Cultures and stereotypes
  • History of migration
  • Legislation
  • Human rights
  • Intercultural learning – intercultural trainer competence
  • Communication
  • Intercultural communication
  • Problem solving
  • Intercultural conflict management

Learning material

The learning material consists of presentations and support material. The learning material will be available on-line in English language.


Betty Aggeletaki: adults trainer, psychologist counselor, special education specialist.


Tuition fees:

  • for the 5 days course it is 350 euro per person
  • for the 7 days course it is 490 euro per person

The cost includes the learning material and the certificates: Certificate of completion, Europass Certificate Supplement, Europass Mobility.

Cultural programme (Not applicable for the courses organised in Korinthia):

  • for the 5 days course it is 150 euro per person
  • for the 7 days course it is 170 euro per person

The cost includes lunch during the course, cultural activities (walking tour of Piraeus and guided tour of Athens) and three common dinners. The cost of local transportation and the entrance fees to sites and museums are not included.

The cost can be funded by Erasmus+ programme KA1 mobility of staff.

Further information

Lila Anthopoulou, tel: +30 2104286227, e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

Indicative training programme

Day 1
Introduction to the training course, syllabus, methodology, learning outcomes
Cultures and stereotypes:
Illustration of the concept of culture, key categories (ethnic group, race, racism, multiculturalism, gender, nationality, religion)
Prejudices and stereotypes
Obstacles to integration
Xenophobia and racism
Activity: The own social and cultural identity
History of migration :
History and reasons for migration
Source of information on history of world globalisation
History of migration
History of assimilation trends
Current situation in Europe and the world
Information on the political and social situation in Europe
Current national and European immigration
Quantitative and qualitative data on the presence of foreigners
Assimilation policies -new integration policies
Glossary of words and expressions related to immigration and integration
Day 2
Basic legal concepts: citizenship, nationality, residence permit, family reunion
Principles fixed in the project of the new European Constitution
European law on migration
Human rights and rules against discrimination - Convention of Geneva (1951)
Activity: National laws on migration (entry, asylum, permanence, integration, work, health services, children and family law)
Human rights:
European Declaration of human rights
European Convention of human rights
European Declaration against illegal traffic of immigrants
Directive 2000/78
Directive 2000/43
Intercultural Learning - Intercultural Trainer Competence:
Basic knowledge over the theme cultural imprint, also gender specific
Training of the perception ability for diversities in the group of students or participants
Behavioural repertoire (the possible range of behaviours)
Day 3
Basic techniques of communication and management of interviews
Structure of a face to face interview
Reference framework
Ability to listen
Feed - back
Intercultural communication
Peculiarities of intercultural communication
Non-verbal communication styles
Gender typical communication
Group dynamics, norms, roles, cultural filter
Coding, decoding
Analysis of the situation, clarification, capacity to stand back
Stereotypes, commonplaces and prejudices
Activity: Intercultural communication case studies
Day 4
Problem solving
Analysis of solving strategies
Multi-faced problems and multi-faced solutions
Strategies to involve immigrants users
Strategies to identify the problems
Activity: problem solving in real world situations
Intercultural conflict management
Types of conflict in the ethnic or social dimension
Methods and instruments for constructive conflict management
Positive conflict and difference management
Conflict definition and classification
Types of conflicts
Levels and contexts of social conflicts
Premises or causes of conflicts
Day 5
Activity: simulation of intercultural conflict management
Reflexion - evaluation of the training course
Certificates – Europass Mobility

Download training programme

Training sessions

Location Dates
Piraeus 11-15/2/2019
Piraeus 27-31/5/2019
Piraeus 25-29/11/2019
Piraeus 26/1-1/2/2020 (7 days)
Piraeus 5-11/7/2020 (7 days)


The organisation of the course was very good. Before the course started we received email answers immediately. During the course the staff always helped. Our trainer was very friendly and competent and always reacted on the wishes and needs of the participants. I will recommend the course!

Barbara, Albrecht- Dürer- Mittelschule, Germany

I enjoyed this course very much. Very well organised, we got help whenever and to whatever we needed. All people have been very friendly. The course was a lot of fun!

Claudia, Albrecht- Dürer- Mittelschule, Germany

Very kind and profesional trainer.

Margarida, Agrupamento de Escolas Rainha Santa Isabel, Portugal

The seminar met my expectations very much.

Doina, Scoala Gimnaziala Vasile Parvan, Romania

I believe that all the course was very interesting.

Maria, Scoala Gimnaziala Vasile Parvan, Romania

I am quite agreed! Thanks a lot.

Frauke, Hunsrueck Grundschule, Germany

I have enjoyed very much with IDEC team, and of course I am taking with me very valuable lessons.

Rafael, IES de Bocairent, Spain

Course is OK and a good experience of understanding common situation in Europe in the field of multiculturality.

Vallo, Tartu Art College, Estonia

The course was nice with a great atmosphere! It is really interesting to talk to other people about the intercultural experiences in their countries. The visit to the intercultural school was great and showed us that things that can be done for real.

Minerva, Internship in Greece, Spain

Thank you, it was really interesting. I have learnt a lot and I have exchanged and received a lot from everyone.

Federica, Internship in Greece, Italy

It was a wonderful experience. We had a great time. The course was very interesting with great activities that can be used by the participants. The trainer was very well prepared with a positive attitude and made us feel good. Everything was great.

Elena Irina, Scoala Gimnaziala Siretel, Iasi, Romania

It’s was very good! Creative exercises!

Cernica, Scola gimnaziala nr.1 Lunca Cetatuii, Romania

It was amazing. I’m very grateful and I will write Erasmus+ project by myself. I hope I will win.

Ana-Luisa, Școala Gimnazială Cozmești, Romania

Great experience, great people!

Geta Aurica, Liceul Teoretic "Lascăr Rosetti" Răducăneni, Romania

Best luck in what you do! With best results from now!

Antonela, Școala Gimnazială Slobozia Deal, Romania

The people of IDEC and the trainer (Betty) made us feel like an international family in a safe and positive atmosphere. Thanks a lot!

Benno, Weiterbildungskolleg Emscher-Lippe, Kolleg und Abendgymnasium der Stadt Gelsenkirchen, Germany

Just very good in order to improve your previous knowledge and obtain….

Fernando, IES SIERRA MORENA, Spain

The course was great, my learning needs were taken into account, the group was awesome. I loved the experience, especially the visit to the intercultural school. Thanks for all, and thank you to Betty, she is great.

Ana Margarida, Agrupamento de Escolas do Cerco do Porto, Portugal

This training was very well organised. The trainer was well prepared and knew the topic well. I suggest this training!

Annely, Public Library of Hiiu Municipality, Estonia

It is a very good course if you work with immigrant pupils. I recommend it for teachers who work with immigrants, refugees, or others.


I loved the training course and the trainer. I’ve learned and enjoyed the teamwork. Thank you.

Mafalda Maria, Agrupamento de Escolas do Cerco do Porto, Portugal

I recommend it for everyone who wants to incorporate intercultural themes and activities in his lessons or to change some strategies while working with migrant students and refugees.

Marko, Osnovna šola Rodica. Slovenia

Thank you all for everything.

Sonja, Osnovna šola Rodica. Slovenia

Lots of material and exercises. I will use in my teaching and in my lessons. Thank you for the new ideas!!

Zvonimira, Srednja škola Ban Josip Jelačić, Zaprešić. Croatia.

I would recommend the course to other international coordinators.

Lene, Varde Kommune. Denmark

I’ll love Greece stronger than before, I feel spirit of the teacher from all over the Europe and became much more intercultural

Zdravka, Srednja škola Ban Josip Jelačić, Zaprešić. Croatia

Great to meet European colleagues!. Good course where you also get a chance to talk about future Erasmus + projects. Excellent neew skills about intercultural competences.

Lisbeth, Varde Kommune. Denmark

First course with IDEC and Erasmus and I got everything I expected before

Michael, Berufsbildende Schulen Technik Cloppenburg. Deutschland

Thank you for your professionalism in the logistic and social program as in the expectations of students

Chérencé, Lycée Professionnel Thomas Edison, France

Thank you for hosting the courses and having discovered the Greek culture

Budillon, Lycée Professionnel Thomas Edison, France

We have enjoyed a course full of shared experiences on interculturality and interesting new practical knowledge for our day to day as teachers. Magnificent organization and excellent trainer.

Magdalena, IES Bendinat, Spain

I´m happy to attend this course and to discover the Greek culture


Business Hours

We are available to reply 
to any question 8 Hours a day

Monday-Friday: 9am to 5pm
Weekend and official holidays: Closed

Our Offices


96, Iroon Polytechniou Avenue
18536 Piraeus, Greece
Tel: (0030) 2104286227
Fax: (0030) 2104286228
Email: idec@trainingcentre.gr



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