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Week 1 8
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What is QualityLecture1.1
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The challenge of culture changeLecture1.2
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Quality Instruments, Qual4T, Qual4t2Lecture1.3
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Vision – mission of the teamLecture1.4
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Quality in school educationLecture1.5
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Quality in Vocational educationLecture1.6
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PDCA CycleLecture1.7
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Feedback loopsLecture1.8
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Week 2 9
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Quality management: basic principlesLecture2.1
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An introduction to ISO 9001Lecture2.2
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Defining the organisationLecture2.3
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Identifying, mapping and monitoring processesLecture2.4
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Dealing with problems, identifying opportunities for improvementLecture2.5
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Exercise 1: Development of process map and core processesLecture2.6
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Exercise 2: Problems solvingLecture2.7
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EFQM excellence modelLecture2.8
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EQAVETLecture2.9
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Week 3 7
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Case study: Benchmarking of Quality assurance in vocational schoolsLecture3.1
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Exercise: on-line self-assessment of quality assurance practicesLecture3.2
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Introduction to evaluationLecture3.3
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Design your own evaluation frameworkLecture3.4
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Exercise: Planning the evaluationLecture3.5
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Framing the evaluationLecture3.6
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Exercise: Identifying the stakeholdersLecture3.7
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Week 4 6
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Designing what to evaluateLecture4.1
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Exercise: Define criteria and indicatorsLecture4.2
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Data collectionLecture4.3
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Exercise: Data collection planningLecture4.4
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Data collection methods: interviews, questionnaires, focus groupsLecture4.5
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Exercise: Development of data collection toolsLecture4.6
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Week 5 4
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Analyse and use resultsLecture5.1
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Problems and pitfallsLecture5.2
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Reflexion – evaluation of the training courseLecture5.3
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Certificates – Europass MobilityLecture5.4
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