Quality and environmental management in Education and Training, ISO 9001, ISO 21001 & ISO 14001

Scope

To provide the necessary skills and competencies to managing, administrating and teaching staff of education and training organizations, so as to be able to develop and maintain their own quality management system, following the requirements of ISO 9001 and ISO 21001 standards and their own environmental management, following the requirements of ISO 14001.

 ECVET points: 3.5

Target groups

Staff at all types of education and training organizations:

• Directors / headmasters
• Quality managers
• Quality inspectors / evaluators
• Administrative staff
• Teachers / trainers

Learning outcomes

Upon completion of the training course, the participant is expected to:

• Distinguish the different quality management frameworks and tell their differences
• Identify the main processes of the organisation and develop a process map
• Become familiar with environmental management
• Design the organisation quality and environmental management processes
• Implement a quality and environmental management system
• Monitor and evaluate processes
• Improve quality and environmental processes

Methodology

• Presentations
• Examples and case studies 
• Workshops and exercises facilitated by the trainer

Thematic units

• Quality and Environmental management: concepts, frameworks and standards
• ISO 9001 in education and training
• ISO 21001 management system for educational organisations
• ISO 14001 environmental management

Learning material

The learning material consists of presentations and support material in English language.

Cost

Tuition fee: 400 euro per person 

The cost includes the learning material and the certificates: Certificate of completion, Europass Certificate Supplement, Europass Mobility.

The cost can be funded by Erasmus+ programme KA1 mobility of staff.

Cultural activities (optional)

Includes:

1. a walking tour of Piraeus and welcome dinner,

Indicative menu: Cretan salad, zucchini fritters, sausage, cretan grilled cheese, cretan meat balls, pork slow roasted in the oven with sauce and herbs, served with mashed potatoes flavoured with mushroom truffle, traditional cretan pasta,  dessert, wine / raki

PRICE per person: 25 euros (beer or other drinks are not covered, except those mentioned above)

1. a guided tour of Athens, visit to Archaeological sites,

It includes: The Acropolis hill, Parthenon, the historical  area of Plaka & Monastiraki: 3 hours guided tour
COST: 150€ divided to the number of participants. No transport costs or entrance ticket to Acropolis Hill are included.

1. a common dinner in Athens,

Indicative menu: Feta wrapped with honey and sesame, greek salad, black eyed peas, octopus, calamari, cod croquettes, chicken strips, burger patties, orzotto with vegetables, wine and refreshments

PRICE per person: 30 euros (beer or other drinks are not covered, except those mentioned above)

The restaurants and menu may change depending on the availability and time of the year and the weather conditions.

The cost of local transportation and the entrance fees to sites and museums are not included.

Training sessions

Further information

Lila Anthopoulou, tel: +30 2104286227, e-mail: lila@idec.gr